PRIVACY POLICY

At UniBornes, we value the protection of your personal data. This privacy policy explains what information we collect, why we collect it, how we use it, and how we protect it. We encourage you to read this policy to understand our privacy practices.

1. The information we collect

We collect certain information when you interact with our website. This information includes:

Contact information: such as your name, email address, and phone number when you contact us via our online forms.
Technical information: such as your IP address, browser type, pages visited on our website, and browsing data. This information is collected through cookies (see our Cookie Policy)

2. How we collect the information

We collect your personal data through the following means:

Contact forms: when you send us a request via the contact form on our website.
Cookies: when you browse our website, cookies are used to collect technical data and improve your user experience. You can consult our Cookie Policy for more details.
Third-party services: some external components such as Google Analytics may also collect technical data to analyze website usage.

3. Why we collect the information

We collect and process your personal data for the following purposes:

To improve our services: we analyze your interactions with our website to enhance its performance and optimize the user experience.
To respond to your requests: when you contact us through our forms, we use your information to respond to your inquiries or information requests.
To ensure website security: we use your data to prevent and detect fraud or cyberattacks.

4. Who we share the information with

We only share your personal information with:

Third-party service providers: such as Google Analytics, to analyze website performance. These third parties have access to your data only to perform the services we have entrusted to them, and they are obligated to protect it.
Legal authorities: if required by law, we may be obligated to share your personal data with legal authorities.

5. Where the information is stored

Your personal data is stored on secure servers managed by our website hosting provider, Wix.com, Inc., located in the United States. Wix implements security measures that comply with international standards to protect your data. Data protection clauses are also provided for international data transfers outside the European Union.

6. How long the information is retained

We retain your personal data for a limited period, depending on the purpose for which it was collected:

Contact data: retained for as long as necessary to respond to your inquiries.
Technical data: retained for up to 12 months for analysis purposes via Google Analytics. After this period, the data is either deleted or anonymized.

7. How we protect the information

We have implemented technical and organizational measures to protect your personal data from any loss, unauthorized access, disclosure, or alteration. This includes using SSL encryption protocols when transmitting sensitive data.

8. Changes or updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to regularly check this page for updates. The date of the last update will be displayed at the top of this page.

Your rights

In accordance with applicable laws, you have several rights regarding your personal data:

Access: you have the right to request a copy of the data we hold about you.
Rectification: you can request the correction of any inaccurate or incomplete data.
Erasure: in certain cases, you can request the deletion of your data.
Objection: you have the right to object to the processing of your data for certain specific purposes.

To exercise your rights, you can contact us at : info@unibornes.com